Privacy Policy

At wiseAdvizor, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you access and use our mentorship platform. By using wiseAdvizor, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

 

Information We Collect:

1. Personal Information: When you sign up for an account on wiseAdvizor, we collect personal information such as your name, email address, contact number, and professional details. This information is necessary to create and manage your account, connect you with mentors, and provide our services.
2. Mentorship Interactions: We collect information about your mentorship interactions, including the dates, times, and duration of sessions, as well as any communications exchanged through our platform. This information helps us facilitate and improve the mentorship experience.
3. Usage Information: We may collect information about how you use wiseAdvizor, including your interactions with the platform, website activity, and engagement with mentor profiles. This data is used to analyze user behavior, improve our services, and personalize your experience.
4. Cookies and Similar Technologies: wiseAdvizor uses cookies and similar tracking technologies to collect information about your browsing activities. These technologies enable us to provide customized content, analyze trends, and enhance the functionality of our platform.

How We Use Your Information:

1. Providing and Improving Services: We use your personal information to create and manage your wiseAdvizor account, connect you with mentors, and facilitate mentorship sessions. We also use your information to improve our platform, personalize your experience, and develop new features.
2. Communication: We may use your contact information to communicate with you about your account, mentorship opportunities, service updates, and relevant information. We may also send you marketing materials and newsletters, but you can opt out of receiving such communications.
3. Data Analysis: We analyze user data and usage patterns to understand how wiseAdvizor is being utilized, identify trends, and improve our services. This analysis may be performed using anonymized and aggregated data.
4. Legal Compliance: In certain circumstances, we may be required to disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.

Information Sharing and Disclosure:

1. Mentor-Mentee Interactions: To facilitate mentorship sessions, we share your personal information, including name, contact details, and professional information, with the mentors you engage with. However, we expect our mentors to maintain strict confidentiality and use the information solely for the mentorship purposes.
2. Service Providers: We may engage trusted third-party service providers to assist us in operating and managing wiseAdvizor. These providers may have access to your personal information and will only use it as necessary to perform their designated tasks on our behalf.
3. Legal Requirements: We may disclose your personal information if required by law, legal processes, or in response to valid requests from public and government authorities.

User Choices and Control:

You have certain choices and control over the collection, use, and disclosure of your personal information on wiseAdvizor:

1. Account Settings: You can review and update your account information and preferences by accessing your profile settings. You have the option to modify your personal information, communication preferences, and privacy settings.
2. Opt-Out: You can choose to opt out of receiving promotional communications from wiseAdvizor by following the unsubscribe instructions provided in the communication or by contacting us directly.
3. Cookies and Tracking Technologies: Most web browsers allow you to control cookies and similar tracking technologies through their settings. You can choose to accept or reject cookies, or set preferences for certain types of cookies. However, please note that disabling cookies may affect the functionality and user experience of wiseAdvizor.
4. Data Access and Deletion: If you want to access, correct, or delete your personal information held by wiseAdvizor, you can submit a request to our Privacy Team. We will respond to your request in accordance with applicable laws and regulations.

Data Retention and Deletion:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer necessary for the purposes for which it was collected, we will securely delete or anonymize it.

Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the ongoing confidentiality, integrity, and availability of your information.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the beginning of this Privacy Policy will indicate the most recent revisions. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Privacy Team at info@wiseadvizor.com. We are committed to addressing your inquiries and resolving any privacy concerns in a timely manner.

Please note that this Privacy Policy applies to wiseAdvizor only. If you access external websites or platforms through links provided on wiseAdvizor, please review their respective privacy policies, as we do not control or take responsibility for the privacy practices of those third-party sites.

By using wiseAdvizor, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. You consent to the collection, use, and disclosure of your personal information as described herein.